Refund policy

Return & Refund Policy

Refund or replacement will apply when the item delivered to a client has been damaged in transit or has a manufacturing defect.
You can report a damaged or defective product to us via WhatsApp or call on ‪+91-8920599809‬ or info@solisroyale.com. Please do so within 7 days of delivery, and make sure to include photos or videos of the damage or defect so we can quickly arrive at a solution for you. 

Our Customer Care team will look into your issue and offer you a replacement/repair or a full refund on a case basis within the time-frame of 7 business days.

The damaged or defective item needs to be well packed at your end before our logistic partners can be scheduled for the reverse pick-up.
When we receive the item back in our warehouse, our production team will work on getting the item repaired or replaced based on the extent of damage.